Refund Policy

1. Overview

IQScoreMax provides instant digital intelligence report access upon completion of payment. Because digital reports are delivered immediately, specific guidelines apply to refund requests.

2. Eligibility for Refunds

You may be eligible for a full refund under the following conditions:

• You were charged twice for the same transaction due to a payment gateway glitch.
• You did not receive access to your report or certificate after successful payment confirmation.
• Technical failure on our platform prevented your report from being generated.

3. Requesting a Refund

To request a refund, please contact us within 7 days of purchase via our Contact Page with your transaction reference ID and payment email.

4. Processing Time

Approved refunds will be processed back to the original payment method within 5 to 7 business days.